Find answers to frequently asked questions below.

Still have questions? Contact us here or call (301) 565-0534.

The Stixrud Group, LLC is a fee for service business.

We do not accept third party reimbursement from insurance carriers.  Our clients are responsible for full payment, and if they have insurance benefits, the carrier will reimburse them directly.  From an insurance perspective, we are considered non-participating, non-network providers.

While our practice does not have a dedicated billing department, we will do our very best to attend to your insurance needs in a timely manner.  This is our commitment to you.  We would also like to remind you that while we are happy to assist you,  we have no say in the final determination or reimbursement.

Public School Closings/ Federal Government Closing

We DO NOT follow either of these policies because they have vastly different parameters by which they make their decisions. Our policy is as follows:

Between 7:00a.m.  – 7:30 a.m. the clinician with whom you or your child will be working with that day will telephone you at your home telephone number, to discuss traveling conditions, therefore we expect that you will be available and answering your telephone at this time.  Our aim is to make a potentially confusing situation as simple as possible.  In some cases, the weather will not be a factor and both of you will be able to travel safely arriving at the appointed time.  In some cases, you will decide that it is feasible to travel, however a later start time will be mutually agreed upon, e.g. you might agree to meet at the office at 10:00 a.m..  In some instances, you will not be able to make a decision and will agree to talk again later that morning.  In some cases, it will not be feasible for one or both of you to arrive safely.

P.S.  Several of the clinicians prefer to contact the client the evening before to discuss possible scenarios, so don’t be surprised if you receive a call that evening.


Please consider these factors when making a decision: (1)  everyone has a different comfort level with regards to traveling in inclement weather, (2) the type of car you drive influences travel viability –e.g. driving a Mini Cooper is quite different from driving a 4 wheel drive Range Rover, (3)  consider the availability of public transportation as an alternative means of travel, and finally (4) conditions vary greatly because we serve such a large metropolitan region which makes individual decisions quite relevant.


We have been open for in-person, face-to-face evaluations since June, 2020!

As of February 12, every employee of the Stixrud Group has received both doses of the Covid vaccine!

Our testing model: The majority of our clinicians are using a hybrid model of in-person testing and tele-health interviews and feedback sessions for most clients. This allows us to decrease in-person interaction.

Covid-19 precautions in the office: The Stixrud Group follows guidelines set forth by the Centers for Disease Control and Prevention (CDC).

We begin each day by staggering the arrival of our in-person clients, to minimize exposure between families. We will ask you to call the front desk when you park, and you will be instructed to come up to the office or, possibly, to wait a few minutes. Parents of very young children, or clients who need extra help, are usually able to stay in our (spacious) waiting room, but we ask all other parents to find another place to wait so that we are not overcrowded. When you arrive, your clinician will take the client’s temperature, as well as his/her own, and screen for COVID-19 symptoms. Every office has been arranged so that the psychologist or psychology associate and the client are sitting at least 6 feet apart for the majority of the testing, there is a plexiglass barrier on every desk, and every room has at least one HEPA-certified air filtering machine. Finally, all employees, clients, and families are required to wear masks at all times, including in the waiting room.

Contact Info

The Stixrud Group, LLC.
8720 Georgia Avenue, Suite 606
Silver Spring, MD 20910

Phone: 301-565-0534

Fax: 301-565-2217